Disaster Response
Disasters Outside India
The Tata group's commitment to communities, including those related to supporting them in the aftermath of a disaster and enabling their recovery, apply to all the communities within which it works. This includes international geographies.
While the values apply across the world, systems and procedures need to be contextualised based on the regions and countries in which the group operates. To this effect, TSG is working with regional offices of the Tata group to create Standard Operating Procedures in regions such as the UK and US; where the Tata group has a significant presence.
Nepal Earthquake (2015)
A massive underground fault line that ruptured in Nepal caused a severe earthquake in 2015, devastating thousands of villages across the country. One Tata response flew into action in Nepal, with an intensive three-pronged approach, covering well-being, relief material distribution and shelter provision, to ensure faster dissemination of help. The group reached out to 12,500 individuals through relief kits and provided trauma counselling to 1,500 families across 12 districts.
In June 2016, an assessment of the group-led response was carried out by Head CSR, Tata Motors. The trained and qualified response team, the Tata values of working in communities, maintaining dignity and being politically and religiously agnostic stood out as strengths. Six of the 10 recommendations from the assessment were then incorporated in future response programmes of the Tata group.
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Hurricane Harvey, US (2017)
Tata Communications' employees volunteered to raise funds and various other materials to support the disaster-struck population in the United States after hurricane Harvey (2017) caused catastrophic flooding in the region. Employees from multiple offices - New York, Montreal, Matawan and West Coast (Santa Clara & Burlingame) - organised fundraising and collection drives to aid victims of the hurricane. Monetary contributions raised by employees from New York were donated to the American Red Cross
Australia Bushfires (2019)
In 2019, Australia was greatly affected by an unprecedented 9 months long stretch of bushfires which destroyed lives, homes and habitat burning nearly 46 million acres of land, more than 3500 homes and thousands of other buildings. Making Tata Communications' response efforts possible was AUD 25,000 raised through a regional call for voluntary employee contributions which were matched dollar-to-dollar by the company. The complete amount was donated to the Australian Red Cross Society to support relief and recovery initiatives with disaster-struck communities. Additionally, employee volunteers from Sydney & Brisbane also came together to create and distribute food kits to local charities by organising Food Bank Drives in the office.
Jaguar Land Rover and Red Cross Partnership (2019)
Jaguar Land Rover and the International Federation of Red Cross (IFRC) with Red Crescent societies have worked together for over 60 years, to access remote communities, improve health and sanitation, support the homeless and assist at-risk communities in preparing for natural disasters.
In 2019, Land Rover and the IFRC agreed to a new three-year global partnership to focus on disaster preparedness and response. The partnership is driven by a common goal of delivering humanitarian assistance and knowledge to remote and vulnerable communities. It reached to the remote and vulnerable communities in Australia, Italy, India, Mexico and the UK.
The partnership has funded 22 humanitarian projects in 25 countries since 2013 and helped 1.12 million people, against a target of 1 million beneficiaries.
Turkey Earthquake (2023)
On February 6, 2023, one of the strongest earthquakes in 100 years, with a magnitude of 7.8, struck the south-central region of Turkey at around 4:15 a.m. local time. The earthquake occurred near the Turkey/Syria border along the East Anatolian fault system (USGS). The epicenter was located 34 km west of the city of Gaziantep in Kahramanmaras province’s Pazarcik district. It was followed by a magnitude 6.7 aftershock and a 7.5 aftershock, causing tremendous devastation. As of February 21, 2023, more than 42,300 people were reported dead in Turkey and 5,700 in Syria.
Denny Caouki (DC), Tata Steel Ticaret (TST), Tata Steel Istanbul Metal (TSIM), and Tata International each contributed €10,000. Additionally, customer RZK hosted families at their facilities in the region. The team collaborated with Istanbul Metropolitan Municipality (IBB) and the Turkish Disaster and Emergency Management Authority (AFAD).
Other initiatives include partnerships with British Red Cross, £30,000 was released from the Disaster Relief Alliance fund, of which Jaguar Land Rover is a main member. Additionally, a total of £32,000 was raised through employee contributions, bringing the total to £64,000.
Furthermore, 1,000 water filters were donated by Tata Chemicals and shipped to Turkey. The TSG team coordinated discussions between Hüseyin Aydin, Commercial Attaché at the Turkish Consulate General in Mumbai, and Tata Chemicals. The water purifiers were demonstrated and approved for use in the earthquake-hit areas in Turkey. TCS partnered with UNICEF to provide assistance to the affected families.
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Last updated on 14th April 2025