The Steel Bank
Tata Coffee helped the Toopran municipality procure 2,000 steel
tumblers and 1,500 steel plates to create a Steel Bank. The steel bank
acts as a lending point for the utilities, upon payment of a nominal deposit
which is refundable upon return. After use, these are to be cleaned and
returned in due time. The municipality maintains the steel bank, while the
company provides monitoring and auditing support.
The main challenges included maintaining hygiene standards for the
utensils in stock. To address this, a dedicated resource was appointed to
ensure cleanliness and accountability. Community acceptability was also a
challenge due to the prerequisite processes of booking, procurement,
and return. To overcome this, the initiative was made free of cost,
requiring only a refundable nominal deposit. Another challenge was the
difficulty remote villages faced in accessing the steel bank on account of
transport-related costs. This was addressed through the municipality's
support, which agreed to supply the items at a subsidized cost in the
municipal vans.