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Being a good corporate citizen is at the heart of the Tata group philosophy. The Tata group has long supported relief and response efforts during a humanitarian disaster. The focus has been to deliver fast, effective support during a crisis; help build capacity and resilience of communities for long-term rehabilitation; and foster the exchange of ideas that benefit group companies to respond more effectively during disasters.
Relief, response and rehabilitation efforts have included in-kind donations, support to government relief programmes, distribution of relief materials, infrastructure improvements and livelihoods promotion and training. Recently under the aegis of the Tata Sustainability Group, a cadre of programme managers from various group companies have been institutionalised to enable immediate technical assistance in the aftermath of any disaster. A Disaster Response Guideline have also been framed and widely disseminated. The State Disaster Management Teams meet quarterly to exchange information and share good practices. In the last two years, the Tata group has provided relief to 400,000 affected families in India and Nepal.
Disaster Management Framework
Disaster Response Guidelines
The guidelines outline systems that enable decision making so as to respond effectively and efficiently to disasters and to bring about lasting change for the better, for the communities and areas that are affected.
Disaster Response Training
As part of its efforts in developing disaster response frameworks within the Tata group, the TSG is collaborating with Tata companies and the Tata Trusts to develop Project Managers, with the requisite knowledge and capabilities to manage future disaster response initiatives of the Tata group. The Project Managers will be based at the location of a response initiative for a period between 1 to 6 months, and be central to the planning and execution of projects, engagement with multiple stakeholders, sourcing and analysing information and looping back with the steering committee on key decisions / approvals.
The nomination and selection process for the first batch of Project Managers was completed, followed by an intensive 5 day residential training for the selected candidates at the Tata Management Training Centre, Pune in March 2015.
Lead Companies
As part of its overall framework to ensure faster dissemination of aid to disaster afflicted areas, TSG has identified group companies best suited to lead assistance in each state within the country, based on its network strength & location.
Disaster Response In Action

NEPAL | 2015

In response to the devastation caused by the Earthquakes in April 2015, Tata group set up a Relief Unit to provide urgently needed humanitarian assistance to affected families. They utilsed a three pronged approach for faster dissemination of help:
Ensuring well-being through
medical camps and trauma
counselling
Distributing relief kits consisting
of hygiene kits, tents/tarpaulins,
blankets and lanterns
Providing temporary shelter
keeping the monsoons in mind

4,800
PATIENTS TREATED IN MEDICAL CAMPS
1,500
FAMILIES PROVIDED TRAUMA COUNSELLING
2,500
TATA SWATCH WATER FILTERS DISTRIBUTED
12,500
RELIEF KITS PROVIDED

JAMMU & KASHMIR | 2014

In response to the devastating floods that affected Jammu & Kashmir, the Tata group set up a Relief Unit in the state to provide urgently needed humanitarian assistance to displaced families. Tata group companies provided support in kind in thousands of units like 5,000 Tata Swatch water filters, 5,000 solar power lamps.
The group planned the forestation process to restore flora and fauna destroyed by floods. Tata Consultancy engineers and Tata Housing Development Company worked towards low-cost housing solution to provide shelters.
18,000
Patients treated at health camps
16,000
People fed at Community Kitchens
48,600
Reached through relief material
90
households provided shelters

CYCLONE HUDHUD | 2014

Tata Power Delhi Distribution Limited (TPDDL) and Tata Power together brought back normalcy in Vizag, the port city of Andhra Pradesh, which was ravaged by cyclone Hudhud by restoring power in a record time of 72 hours. The cyclone with a speed of 195 km/hour brought along heavy rains and resulted in major power crisis in Vizag.
Working on a war footing, TPDDL's team restored power in the city and in the IT Park employing over 10,000 people.
30,000
people provided safe drinking water
8,000
people benefited by swach water filters
2,000
solar lanterns distributed to locals
300
people deployed to restore power lines​

UTTARAKHAND | 2013

In the devastated Uttarakhand hills, the Tata effort to provide immediate relief and support with long-term rehabilitation has eased the suffering of many. The storage and transportation of packages were coordinated in collaboration with local establishments of Tata Motors and Titan Industries.
The relief efforts and medical assistance of the group reached over 9,000 beneficiaries in 174 villages. Companies also sent beverages, bottled water, blankets and torches, among other necessities.
4,200
Patients treated at health camps
55,700
Reached through relief material
9,000
Reached through farm-based livelihoods
247
Youth Provided vocational training

Chennai | 2015

Incessant rainfall and inefficient management of flood waters had led to heavy floods in Tamil Nadu since 1st December. The TATA group launched the TN Floods Response Programme on 4th December by distributing food, emergency response kits, solar lamps, initiating health & wellness interventions and setting up a community kitchen. The Response covers worst affected communities in Chennai city, Thiruvallur, Kanchipuram and Cuddalore districts.
90,000
Reached through Relief Kits
17,600
Fed through Community Kitchen & Canteen
5,350
Treated by TATA Medical Teams
5,500
School Kits Distributed to Students
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